Dear Ann,

I'm writing this letter to thank you for all your efforts recently pertaining to all my insurance requirements.

You have helped with my private motor insurance, particularly advising when we had problems with the off-the-shelf cover that was not sufficient that I had found on the internet.

Also, you and your team have worked very hard to find the correct cover for my company. As you know, my business involves a lot of high risk cover, and you have found a policy that is both comprehensive and competitive.

Your friendly and knowledgeable staff are a pleasure to deal with, always reacting fast to any questions or queries I raise.

Once again, thank you for all your hard work.

Yours faithfully,

Steven Waite – Senior Partner, Sterling Art Services (Packing & Shipping)

Dear Ann,

I thought I would drop you a quick note to thank you once again for all your efforts in successfully concluding the renewal of our commercial combined insurances at a reduced premium.

Whilst writing, I would also like you to express my thanks to all your staff in the Commercial team, and to Lee in your Motor department, for their proficiency in managing our account during this past year.

I know that you have been our broker now for more than 25 years, and it would be easy to become complacent, but I remain extremely satisfied with the prompt attention that we continue to receive.

Jasper Conran Ltd.